Shipping, Refunds And Returns

Shipping

The Gozo Edit Guidebook (Print Edition) is produced through a print-on-demand service. This means every copy is custom printed to order.

Books are produced at various print facilities globally, including locations in France, India, Australia, the United Kingdom, Canada, and the United States. Whenever possible, books are manufactured and shipped from the nearest printer to the shipping destination. It is not possible to select the specific printer for your order.

Exchanges

We do not offer exchanges under any circumstances.

Returns

Our print partner does not accept returns, and we are unable to offer refunds for reasons of change of mind or buyer error.

Please read the policy below before completing your purchase.

 

1. Print-on-Demand Orders Are Non-Returnable

Each book is printed specifically for you at the time of purchase.

For this reason, we cannot accept returns or issue refunds due to:

• change of mind

• choosing the wrong format

• dissatisfaction with personal preferences (content, style, size, etc.)

• ordering mistakes

All sales of the printed guide book are final.

 

2. Damaged, Defective, or Incorrect Orders

If your book arrives damaged, misprinted, or with any manufacturing issue, please contact us within 7 days of receiving your order.

Email: [email protected]

Kindly Include:

• your order number

• a brief description of the issue

• clear photos of the damage or printing error

We will review the issue and arrange a free replacement if it meets the criteria for a print defect.

 

3. Lost Orders

If your order has not arrived within the expected delivery timeframe, contact us and we will investigate with the printer. Replacement copies may be issued depending on the outcome.

 

4. Colour, Print and Trim Variations

Minor variations in colour, print alignment or trimming are normal within print-on-demand production. These are not considered defects and are not eligible for return or refund.

Gozo Edit Guidebook Digital Edition

Digital purchases are non-refundable once the download link has been issued.